Financial Aid Service Survey

Thank you for completing the financial aid survey.  By participating in this survey, you're helping support our service oriented mission.  Your responses are confidential.



Format: YYYY-MM-DD


2) Racial/Ethnic Group: 








3) Marital Status




4) Current Class Level






5) Degree Seeking
















6) Current GPA








8) Please rate your overall satisfaction level with the ease of completing the FASFA. 









9) Please rate your overall satisfaction level with the financial aid application process. 









10) Please rate your overall satisfaction level with the length of time from submission of application to the point in which you were contacted. 









11) Please rate your overall satisfaction level with the efficiency with which Financial Aid handled your application. 









12) Please rate your overall satisfaction level with the fairness in which your application was reviewed. 









13) Please rate your overall satisfaction level with the knowledge of the front desk staff. 









14) Please rate your overall satisfaction level with the professional appearance of the finanical aid office. 









15) Please rate your overall satisfaction level with the friendliness/helpfulness of your financial aid counselor. 









16) Please share with us the person(s) name you have been working with in finanical aid (financial aid counselor). 







17) Please rate your overall satisfaction level with the knowledgeability of your financial aid counselor. 









18) Please rate your overall satisfaction level with the ease with which you obtained an appointment with your counselor.









19) Please rate your overall satisfaction level with the ease in which your counselor can be contacted by phone. 









20) Please rate your overall satisfaction level with the ease in which your finanical aid counselor can be contacted during registration. 









21) Please rate your overall satisfaction level with the office hours in financial aid. 









22) Please rate your overall satisfaction level with the thoroughness in which financial aid explained the academic requirements and standards expected of a student to maintain good financial aid standing.












If you have questions or concerns regarding this survey or other issues, please contact the Director of Financial Aid, Betty Murray at 968-9070.  

This survey has been reviewed by the Subcommittee for University Surveys of the University Planning Council at Tarleton State University in Stephenville, Texas. If you have questions concerning this review process, please contact the Director of the Office of Planning, Evaluation, and Institutional Research at (254) 968-9354. You have the right to privacy.

All information, which is obtained in connection with this study that can be identified with you, will remain confidential within the limits of the State law. The Tarleton State University privacy link can be found at: 

http://www.tarleton.edu/main/privacy.html



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